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How to remain connected in an increasingly disparate digital world.
Rapid rate of technology change.
Increased use of mobile devices; preference for and proliferation of Apps.
Changing client expectations around accessibility and availability of firrms’ services.
Attrition/disruption caused by traditional and digital threats (such as ‘the Googlee effect’).
Specialist so ware developers using firms as a conduit to clients
Finding the right provider for your so ware solutions.
Global digitalisation trends among government agencies such as HMRC.
Make your firm highly visible on mobile devices.
Ethically lock-in clients and prospects by making your firms App their primary route to information on accounts, finance and tax.
Differentiate/modernise/streamline the firm and maintain relevance.
Improve client services/engagement/retention/marketing.
Reinforce accountant/bookkeeper as principal trusted business advisor.
Use reputable suppliers that have been approved by professional bodies such as ICAEW, ICAS and ICPA.
Position your firm (and clients) to collect all data digitally and prepare for compliance and reporting developments such as MTDfB, in the UK.